Privacy Policy

1. Introduction

Welcome to Roveli ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tryroveli.com and make purchases from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information that you provide directly to us, including when you:

• Place an order or make a purchase
• Create an account
• Sign up for our newsletter or promotional emails
• Contact our customer support team
• Interact with our website or social media pages

The types of personal information we may collect include:

• Identity data: first name, last name
• Contact data: email address, shipping/billing address, phone number
• Transaction data: details about purchases you make
• Technical data: IP address, browser type, device information, and cookies
• Usage data: how you use our website and products
• Marketing data: your preferences for receiving marketing communications

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and delivery
• To send transactional emails (order confirmations, shipping updates)
• To provide customer support and respond to your inquiries
• To send marketing and promotional communications (with your consent)
• To improve our website, products, and services
• To detect and prevent fraud and abuse
• To comply with legal obligations
• To show you personalized advertisements on platforms such as Pinterest, Facebook, and Google

4. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• Service providers: We share data with vendors who help us operate our business (e.g., payment processors, shipping carriers, email marketing platforms, analytics providers).
• Advertising partners: We may share or make available certain information to advertising partners (such as Pinterest, Meta, and Google) to show you relevant ads. This may include hashed email addresses or pixel-based tracking.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid legal process.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Keep you logged in and remember your preferences
• Understand how you use our website (analytics)
• Deliver personalized advertisements
• Measure the effectiveness of our marketing campaigns

We may use the following types of cookies:

• Strictly necessary cookies: essential for the website to function
• Performance cookies: help us understand how visitors interact with our site (e.g., Google Analytics)
• Marketing cookies: used to track visitors across websites to display relevant and engaging advertisements (e.g., Pinterest Tag, Meta Pixel)

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

6. Pinterest

We use the Pinterest Tag on our website. This tag may collect information about your visits to our website and the actions you take (e.g., page views, purchases) to help us measure the effectiveness of our Pinterest advertising campaigns and to show you relevant advertisements on Pinterest.

Pinterest's data practices are described in Pinterest's Privacy Policy. You can opt out of personalized advertising from Pinterest by visiting your Pinterest privacy settings.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order data is typically retained for 7 years for tax and accounting purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Objection: Object to certain processing of your data, including for direct marketing
• Data portability: Request a transfer of your data in a machine-readable format
• Withdraw consent: Withdraw your consent at any time where we rely on it to process your data

To exercise any of these rights, please contact us at contact@tryroveli.com.

9. Children's Privacy

Our website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

11. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: